Refund policy

Returns Policy

We hope you love your Home of Hammam pieces — but if something’s not quite right, we’re happy to help.

We accept returns within 15 days of delivery for unworn, unwashed items in their original condition and packaging.

To start a return, just email us at hello@homeofhammam.co.uk with your order number and reason for return. We’ll guide you through the next steps.

Please note:

  • Customers are responsible for return shipping costs.

  • Refunds will be issued to your original payment method once we receive and inspect the item.

Exchanges are also welcome, subject to stock availability.

If you have any questions at all, feel free to reach out — we’re here to help!